Compliance
Indicator

The program annually distributes a parent survey to parents and analyzes the results to plan and conduct activities to help parents support their child's learning and development and to meet the family's needs.

The survey is utilized as part of the annual self-evaluation process.

Regulations/Reference

EED Program Instrument: III. Program Quality EED 16
Education Code: 8203, 8207 & 8231
Title 5: 17700(w,as), 17709 & 17710

Monitoring Review Evidence

• Copies of the most recent parent surveys collected from parents.

• Copies of the analyses of the most recently completed summary of Parent Surveys.

• How the survey results were incorporated into program planning.

  • Documentation of parent trainings, meeting minutes, news letter or electronic correspondence

Parent Survey

The parent survey is a questionnaire completed by the parent to assess the child care program or services that the child and family receive.

Step 1: Distribute & Collect Survey

The Desired Results Parent Survey is distributed annually as part of the Program Self-Evaluation process. Parents may choose to complete the survey on paper or electronically.

The parent survey asks for information about how the program helps parents support their child’s learning and development and meets the family’s needs.

Step 2: Tally Results

Refer the family to appropriate agencies in the community based on the health or social service needs.

What this might look like in a program:

• Parent completes their initial application & identifies a need for dental referrals. The Enrollment Specialist identifies referrals & mails the copy of the Health & Social Services form to the parent along with their Notice of Action to Approve Services.

NOTE: It is important to form good relationships with other community agencies, as you will be able to assist the parent quickly & effectively  

211 is a great resource. This resource is administered by United Ways across the nation.

ConnectIE is another great health & community resource that is free and user-friendly. This tool helps agencies provide referrals to improve outcomes for those in need.

For the San Francisco & Los Angeles area, One Degree is a great way to access resources that may not be readily available or known to the general public. It is also a great way to stay informed & connected to available resources in the area.

Step 3: Follow-Up

Follow-up with the parent to ensure that their needs have been met.

What this might look like in a program:

• 30 days following the issuance of the referrals, the Enrollment Specialist follows up with the parent to ensure that their needs have been met.

• Follow-up is documented on bottom of Health & Social Services form

NOTE: Remember to have a system to document any follow-up as this will be requested in a review.

The regulations do not indicated the timeline for following-up with a family. Typically agency staff follow-up within 30 days of a referral being given to the parent.

Supplemental Training

Ages & Stages Questionnaires (ASQ)

ASQ’s are commonly used by agencies in partnership with parents to identify developmental delays. This supplemental training is designed to support staff that work with families to complete the screening.

Ages & Stages Questionnaires

Early identification of infants & children who have developmental delays or disorders is key.

Note that there are various developmental screening tools used to meet program requirements. The Ages & Stages, 3rd edition (ASQ-3) AND ASQ Social Emotional, 2nd edition (ASQ: SE-2) are commonly used throughout the early education field. 

We developed this supplemental training module as a result of requests from our Monarch Link members.

NOTE: You will be redirected to a different page to complete the ASQ training

After reviewing the video lesson & sketch pad notes, it’s time to check for understanding by completing a Knowledge Check. Note that Individual Knowledge Checks will conclude with a Certificate.

Individual Knowledge Check (ProProfs) >

Group Knowledge Check (Kahoot) >